Ordering & Products
Where does your Venison come from?
All our venison is sourced from responsibly managed UK wild deer populations.
How do I place an order?
Simply browse our products, add your chosen cuts to the cart, and proceed to checkout. You'll receive an order confirmation by email once your purchase is complete.
Do you offer bulk or wholesale pricing?
Yes! If you're a restaurant, butcher, or want to buy in bulk, please contact us at GameOnVenison@gmail.com for wholesale pricing and availability.
How do I know which venison cut is right for me?
Check out our Recipe Page for cooking inspiration! We also provide recommendations on each product page to help you choose the best cut for your dish.
Shipping & Delivery
Where do you deliver?
We currently only deliver within the UK.
How is the meat packaged for delivery?
We use eco-friendly insulated packaging with ice packs to keep your order fresh. All venison is vacuum-sealed to maintain quality during transport.
Can I collect my order instead of having it delivered?
Yes! If you're local, we offer a click & collect service. Select "Local Pickup" at checkout and we’ll email you details for how to collect.
How long does delivery take?
We offer both standard (2-3 days) and next-day delivery. For next day orders we aim to dispatch products the following working day. Delivery tracking will be emailed to you.
Why is my venison vacuum packed?
We vac-pac all fresh venison to ensure it stays that way. Additionally it make it more suitable for freezing. More information about our Puffin Packaging can be found here.
Do you offer local delivery?
Yes! If you're looking for local delivery we do offer this service within the Netheravon, Wiltshire area only.
Please contact us on 07866163996 or email GameOnVenison@gmail.com for more information.
Why is my venison vacuum frozen?
Unlike farmed meats, our supply is wild and unpredictable. Because of this we freeze our venison as soon as it's butchered to ensure it's available when you need it. We have had excellent results with all our frozen venison and no problems with quality.
Storage & Cooking
How should I store my venison once it arrives?
Steaks & joints of venison can be kept in the fridge and used within 7 days, sausages & mince 3 days of receiving them. If products are not going to be used within this time we recommend immediately freezing them on delivery.
Do you provide cooking tips?
Yes! Visit our Recipe Page for venison cooking tips and meal ideas. If you're unsure, a good rule of thumb is to cook venison like a fine steak—quickly on high heat or low and slow for tenderness.
My venison has defrosted when I received it, can I freeze it again?
Yes absolutely! As long as the venison is still cool there is no problem with re-freezing it. If you wish to use it sooner we recommend allowing to completely thaw in the fridge before cooking. This may take anything from 1-5 days depending on the size of the cut you ordered.
Sustainability & Ethics
Is eating venison sustainable?
Yes! Deer populations in the UK have no natural predators and must be responsibly managed to prevent damage to woodlands, crops, and biodiversity. Choosing wild venison supports conservation efforts and provides a low-carbon, high-welfare source of protein. You can learn more about our deer sustainability here.
Is your venison free-range and organic?
Wild venison is naturally free-range—roaming forests and fields without human intervention. While not "certified organic," it’s truly natural with no artificial feeding, hormones, or antibiotics.
Payments & Returns
What payment methods do you accept?
We accept all major debit/credit cards, PayPal, Apple Pay, and Google Pay.
Can I return or exchange my order?
Due to food safety regulations, we cannot accept returns of perishable items. However, if there is an issue with your order, please contact us within 24 hours and we’ll do our best to resolve it.
Do you offer gift cards?
Yes! We offer digital gift cards that can be used towards any purchase. They make a great gift for food lovers and sustainable eaters! You can purchase gift cards here